Parcelly - The tech start-up's founder discusses developing his app through market feedback and how his business plans to help independent retailers

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Tell us what your business does:

Parcelly’s aim is to make it easier for people to receive their online purchases by allowing them to send their parcels to shops of their choice, where they can pick the items up when it is best for them.

The app informs users  when the parcel is delivered and ready to be picked up, and it’s accessible for consumers via iOS devices (Android to follow shortly). We’re currently partnering with a growing number of independent local and nationwide businesses (convenience stores, newsagents, dry cleaners, gyms, etc.) enabling them to get an additional income as well as footfall for their business.

Alongside supporting the local high street and retailers, we also donate 5% of our profits to Atmosfair in order to reduce the carbon footprint of every delivery.

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When your parcel gets delivered to the wrong address

A few days ago John, a friend of mine told me about his frustration with the local postal service. His brother sent him a book as a birthday present but a couple of weeks later, after he hadn’t heard anything from him, he asked John what he thought of the book. Well, John never received it. He got on the phone with the seller who referred him to the courier company, and they in turn claimed it had been delivered to a neighbour’s flat. After long conversations and endless frustration, John never got hold of the book.

Unfortunately these examples are not isolated occurrences. A simple Google search for “parcel delivered to the wrong address” will return approx. 700,000 search results of unsatisfied people who had to chase their own purchase.

If a parcel gets delivered to the wrong address you are in the hands of the delivery company – even though the retailer selects the courier, as Martin Lewis pointed out in his blog. Private flats and houses can prove tricky when drivers don’t know the area, while high street shops represent less of a challenge to drivers – they are easier to find and there is always someone in the shop to confirm it is the correct address.

Send your parcel to your local shop and you’ll never miss a parcel again. And with Parcelly you can choose which shop to send it to and then collect it within 7 days. Simple.

Don’t take our word – download the Parcelly app now and try it for free here

Whitemore Supermarket, 30 Whitmore Road, London, N1 5QA - Location of the week #14

With Parcelly, you can support your local high street, shops and retailers. Get to know them better and follow our "Location of the week" post, this time:

WHITEMORE SUPERMARKET
http://bit.ly/1CAqa0u

Location: 
30 Whitmore Road, London, N1 5QA

Our team:
"This is a family business. My name is Zeynal and Mustafa H. is one of our managers."

What we do best:
"We're known for our good customer service here in Islington. We're open until late, including Sundays and we are in a quite central location."

Favourite thing about Parcelly:
"Parcelly is a great service for our customers who want to collect parcels here".

Opening times:
Mon-Sun, 7.00AM-10.00PM