''Click and collect services will continue to grow exponentially in 2016'', confirms Parcelly’s CEO, Sebastian Steinhauser.
Click and Collect booms in Europe
2015 has witnessed an exceptional growth in the number of shoppers opting for the click and collect method. Parcelly strives to grow further in 2016 to ease the customer journey of online shoppers. A first for the retail industry, Parcelly revolutionises the click and collect services for both customers and retailers. A new research by carried out by our R&D department highlights that Parcelly fuels footfall into convenience stores. Therefore, Parcelly helps to increase customer movement, using innovative solutions. The benefits offered to your business with Parcelly include:
- Cross-selling opportunities! Customers are often tempted to buy extra items when collecting their original purchase. Parcelly also trains your staff to cross-sell at the collection point.
- Customer Retention! You can improve customer’s buying experience with personal attention and a welcoming atmosphere. Small and medium sized businesses are becoming more and more dependent on services to run their operation. So becoming your customers' trusted 'advisor' will build customer loyalty and keep them for life!
A Collection Point to suit you!
Customers choose to use click and collect services as it is a convenient way to shop. With Parcelly, you can simply order online and then collect your parcels at a time that suits you. With hundreds of handy click and collect locations across the UK, Parcelly always has a collection point to suit you.