Click and collect solves a big issue consumers have when buying online, which is that they are not always at home to collect their parcels. However, it also brings into two further issues: retail outlets have limited capacity to store their products and collection points are rarely in close vicinity to the customer.
At Parcelly, we solve all of these matters. By transforming redundant space in local businesses into parcel collection points, any business can become a location where parcels can be collected by shoppers. Also, our service gives the consumer complete control of where and when they collect their parcels. In a recent interview with Sean Fleming from eDelivery.net, our CEO, Sebastian Steinhauser, summed this up well; “Customers are very keen to have more control. You don’t need to put your schedule on hold with click-and-collect. In addition to this, home delivery is an environmentally poor choice. When a parcel is missed by a customer, multiple attempts are needed for one delivery. This leads to increased traffic, not to mention air pollution".