Business Partner of the Month: Neighbourhood Grocers

We are delighted to announce that Neighbourhood Grocers has been awarded Parcelly's Business Partner of the Month for June 2016. Located in South Ealing, close to the University of West London, Neighbourhood Grocers is firmly established in its local community and has been part of our network since 2015.

Neighbourhood Grocers Convenience Store:  142 South Ealing Road, W5 4QJ London.    Opening hours:  10am until midnight 7 days a week. 

Neighbourhood Grocers Convenience Store: 142 South Ealing Road, W5 4QJ London.   Opening hours: 10am until midnight 7 days a week. 

"The app is extremely easy to use and fast to update when handling parcels", says Pranavan, Manager at Neighbourhood Grocers. "We are very happy to be a Parcelly location as we used to accept parcels for the neighbourhood for free, as many customers would ask whether they could send their parcels to us. Now I can actually generate revenue for doing what I used to do anyway for free. I think Parcelly is a great concept and I keep referring Parcelly to our customers and other shop owners as well."

The Location of the Month award is a true reflection of the outstanding service Neighbourhood Grocers is offering to their customers and how Parcelly is used by the team to drive additional footfall into their store. 

Congratulations again to Pranavan and his team at Neighbourhood Grocers and a big THANK YOU for being such an amazing business partner.

...and don't forget everyone:  'Control is a beautiful thing. With Parcelly you will never miss another parcel delivery again!

Parcelly foresees another significant year for click and collect'

''Click and collect services will continue to grow exponentially in 2016'', confirms Parcelly’s CEO, Sebastian Steinhauser.

Click and Collect booms in Europe

2015 has witnessed an exceptional growth in the number of shoppers opting for the click and collect method. Parcelly strives to grow further in 2016 to ease the customer journey of online shoppers. A first for the retail industry, Parcelly revolutionises the click and collect services for both customers and retailers. A new research by carried out by our R&D department highlights that Parcelly fuels footfall into convenience stores. Therefore, Parcelly helps to increase customer movement, using innovative solutions. The benefits offered to your business with Parcelly include:

  • Cross-selling opportunities! Customers are often tempted to buy extra items when collecting their original purchase. Parcelly also trains your staff to cross-sell at the collection point.
  • Customer Retention! You can improve customer’s buying experience with personal attention and a welcoming atmosphere. Small and medium sized businesses are becoming more and more dependent on services to run their operation. So becoming your customers' trusted 'advisor' will build customer loyalty and keep them for life!

A Collection Point to suit you!

Customers choose to use click and collect services as it is a convenient way to shop. With Parcelly, you can simply order online and then collect your parcels at a time that suits you. With hundreds of handy click and collect locations across the UK, Parcelly always has a collection point to suit you.